Waiter Accor Hotels UAE

Novotel Dubai The Palm is presently accepting applications from suitable candidate for the job role of Waiter. The role holder is responsible to provide exceptional dining service to guests, ensuring a satisfying and memorable experience.

Responsibilities of Waiter

• To provide a courteous, professional, efficient and flexible service at all times, following Novotel Bur Dubai Standards of Performance.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To carry out any other reasonable duties and responsibilities as assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.
• To perform opening and closing procedures established for the place of work as assigned.
• To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.

Role Requirements

The requirements for the job role of Waiter are as under:

• High School diploma or certification in hospitality management.
• Minimum 1 year of experience in similar role.

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