Novotel Dubai The Palm is presently accepting applications from suitable candidate for the job role of Waiter. The role holder is responsible to provide exceptional dining service to guests, ensuring a satisfying and memorable experience.
Responsibilities of Waiter
- To provide a courteous, professional, efficient and flexible service at all times, following Novotel Bur Dubai Standards of Performance.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To carry out any other reasonable duties and responsibilities as assigned.
- To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.
- To perform opening and closing procedures established for the place of work as assigned.
- To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage and wastage.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To handle guest enquiries in a courteous and efficient manner.
- To establish a rapport with guests maintaining good customer relationship.
Role Requirements
The requirements for the job role of Waiter are as under:
- High School diploma or certification in hospitality management.
- Minimum 1 year of experience in similar role.
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