Counselor Ajman, United Arab Emirates Full-time

City University Ajman needs a dedicated Counselor to support student well being, academic success, and career development. This full time role involves individual and group counseling sessions. You will also design and deliver workshops on mental health, skills development, and career planning. In addition, you will respond to emergencies and provide crisis intervention. Your goal is to foster a supportive, inclusive, and student centered environment. If you hold a master degree in Psychology or a related field, this role suits you. Fluency in both English and Arabic is mandatory.

Key Responsibilities for Counselor Ajman, United Arab Emirates

• Maintain excellent working relationships with all departments and colleges across the university

• Facilitate individual and group counseling and career advising sessions for current students and alumni

• Design and deliver student development workshops on mental health, well being, skills development, and career planning

• Create presentations and workshops to raise awareness of counseling services and referral mechanisms

• Liaise with faculty and staff to support student engagement and address student concerns

• Assist and advocate for students with disabilities and medical conditions, in coordination with faculty and supervisors

• Respond to emergencies and provide crisis intervention and appropriate referrals

• Contribute to the development and continuous improvement of student support programs

• Prepare and execute an annual activity plan covering mental health, skills, and career workshops

• Manage counseling and career development content on Student Affairs social media platforms

• Supervise the Student Governance Body and conduct training for Student Council and Happiness Committee members

• Maintain accurate and confidential electronic and written student records

• Organize and prioritize caseloads based on student needs and urgency

• Manage student appointment schedules, same day mini appointments, and workshops

• Prepare and submit appropriate reports and documentation

• Work collaboratively with the Line Manager on all student related matters

• Maintain strict confidentiality and contribute proactively to service development

• Adhere to CAA guidelines for ethical practice and professional ethical frameworks

• Participate in extracurricular activities, community events, and university initiatives

• Attend meetings as required and perform other related duties as assigned

Qualifications

• Master degree in Psychology or a related field

• Fluency in both English and Arabic is mandatory

• Proven experience in student counseling, student support services, or a related role

• Strong interpersonal, communication, and active listening skills

• Ability to handle sensitive and confidential information with professionalism and discretion

• Experience in crisis intervention, mental health support, and student development programs is an advantage

• Strong organizational, time management, and reporting skills

• Familiarity with higher education environments and student affairs operations is highly desirable

• Knowledge of CAA guidelines and professional ethical standards is an advantage