Infrastructure Development Specialist (Network) UAE Full-time

Stirling Campus is hiring a Infrastructure Development Specialist (Network) UAE in Ras Al-Khaimah. This is a full-time position.

The University of Stirling needs a Network Specialist to join its infrastructure team. This full time role involves supporting, deploying, and maintaining the campus network including LAN, WAN, and Wi Fi. You will also manage system security infrastructure. You will work within a team of four Network Specialists. The campus network currently has about 550 switches and 2,500 wireless access points. The university is migrating towards a Cisco SDA architecture. You will report to the Infrastructure Development Team Leader. This role requires at least three days per week on campus in Stirling. If you have a degree in a science, engineering, or IT subject or significant practical experience, this role suits you.

Key Responsibilities for Infrastructure Development Specialist

• Provide daily operational support for LAN and WAN networks

• Manage firewalls, wireless LAN controllers, and identity services on premises and in the public cloud

• Ensure network stability and resolve technical issues with routing protocols

• Use diagnostic and network administration tools at all OSI model levels

• Identify and resolve network related hardware problems

• Support all copper and fibre cabling infrastructure

• Plan, install, and support hardware and software upgrades

• Resolve associated technical issues quickly

• Analyse customer requirements to improve networking tools

• Monitor systems and oversee network improvement processes

• Prepare and maintain documentation of network and cabling layouts

• Assist in network capacity planning

• Maintain an inventory of network related IT property and assets

• Implement secure network access protocols

• Monitor, evaluate, and resolve security issues

• Contribute to network related projects

Qualifications

• Degree level education in science, engineering, or IT, or significant practical experience

• IP networking experience in an organisation with multiple sites and over 1,000 end users

• Experience designing network solutions including options analysis, product selection, and costing

• Comprehensive knowledge of IP technologies such as routing, switching, WiFi, AAA, IPSec, VPN, and VRF

• Knowledge of network security principles

• Proficiency with Microsoft Office products

• Experience providing end user technical support and fault resolution under pressure

• Customer oriented approach to service design and delivery

• Excellent interpersonal and communication skills

• Highly organised with ability to prioritise work and meet deadlines

• Ability to investigate, collate, and analyse information

• Willingness to work outside normal hours for maintenance and emergencies

• Meticulous attention to detail

• Ability to perform manual handling of sometimes large or heavy items

Desirable Qualifications

• CCNA or other network industry certification

• Experience with Cisco IOS and IOS XE configuration

• Cisco ISE configuration and maintenance

• Cisco Catalyst Controller and wireless system experience

• Cisco firewall configuration

• SSL and IPSec VPN knowledge

• Active Directory, Radius, and TACACS+ experience

• Structured cabling standards including fibre

• BYOD and NAC experience

• Network automation and scripting

• VOIP and QoS knowledge

• Data centre networking experience

• ITIL, Prince2, or customer service excellence standards

• Experience in higher or further education