Group Training Manager at PureHealth Abu Dhabi Full-time

is hiring a Group Training Manager at PureHealth Abu Dhabi in Abu Dhabi, UAE. This is a full-time position.

Looking for Group Training Manager jobs in Abu Dhabi? PureHealth is seeking an exceptional Group Training Manager to redefine how excellence is learned and delivered across one of the UAE’s most ambitious hospital networks. Additionally, this is a rare opportunity to shape culture, operational standards, and patient experience across multiple world-class healthcare facilities.

About the Role

The Group Training Manager at PureHealth reports directly to the Chief Patient Experience Officer and oversees enterprise-wide training initiatives across multiple hospital sites. Furthermore, this role is responsible for designing and delivering high-impact, face-to-face training programs for both clinical and non-clinical hospital staff. Moreover, the position serves as the architect of learning strategies that drive operational excellence, service quality, and patient-focused care, ensuring every patient interaction reflects the highest standards of professionalism, empathy, and hospitality.

Key Responsibilities for Group Training Manager at PureHealth Abu Dhabi

• Lead enterprise-wide, in-person training initiatives across multiple hospital sites covering clinical and non-clinical staff
• Design and develop comprehensive training curricula aligned with patient experience and operational excellence objectives
• Develop and implement learning frameworks that drive service quality and staff performance improvement
• Monitor and evaluate training effectiveness using data-driven metrics and key performance indicators
• Coordinate with department heads and senior leadership to identify skills gaps and training priorities
• Support onboarding and induction programs for new employees joining the PureHealth hospital network
• Promote a strong culture of continuous learning, professional development, and accountability across facilities
• Manage training budgets, external vendor relationships, and learning management system platforms
• Contribute directly to the improvement of patient satisfaction and experience scores through capability building
• Lead, mentor, and develop a team of training professionals and specialists across hospital locations

Requirements

• Bachelor’s degree in Education, Healthcare Management, Human Resources, or a related field; Master’s degree preferred
• 7+ years of progressive experience in learning and development, preferably within a healthcare or hospital setting
• Proven track record of designing, delivering, and measuring enterprise-level training programs across multiple sites
• Prior experience in a UAE or GCC hospital network environment is a strong advantage
• Excellent facilitation and presentation skills for diverse clinical and non-clinical audiences
• Strong knowledge of patient experience frameworks, hospitality service standards, and adult learning principles
• Proficiency in learning management systems (LMS), e-learning tools, and digital training platforms
• Exceptional leadership, communication, and senior stakeholder engagement skills