Fitness Officer Ras Al Khaimah – United Arab Emirates Full-time NEW

Stirling Campus is hiring a Fitness Officer Ras Al Khaimah – United Arab Emirates in Ras Al Khaimah. This is a full-time position.

The University of Stirling needs a Fitness Officer Instructor to deliver its gym fitness programme. This full time customer facing role involves inspiring and motivating members to engage in fitness and physical activity. You will provide quality instruction, personalised fitness programmes, events, and challenges. You will perform new member inductions and explain correct training techniques. You will also prepare personal exercise plans and deliver fitness and relaxation classes. If you hold an NVQ Level II or equivalent award in fitness instructing recognised by REPS and Skills Active, this role suits you. A First Aid qualification is also required.

Key Responsibilities for Fitness Officer Ras Al Khaimah

• Perform new member inductions and explain correct training techniques

• Follow operational procedures for equipment use when creating fitness programmes

• Conduct basic fitness tests and provide health and fitness feedback

• Prepare personal exercise plans to help members achieve their goals

• Deliver fitness, relaxation, and educational sessions on health topics

• Contribute to events, challenges, and workshops to motivate customers

• Serve as an approachable, professional point of contact in gym areas

• Ensure all facilities are clean, well maintained, and fit for purpose

• Log and report equipment faults to minimise disruption

• Deliver a customer service culture that encourages product sales, participation, and membership retention

• Deal with customer comments to ensure high satisfaction levels

• Promote continuous improvement in a student centred environment

• Support membership sales by providing information on services and packages

• Give tours and promote events to prospective members

• Provide First Aid and report incidents according to university procedures

• Adopt a flexible approach to cover sickness, leave, or special events

• Assist with departmental and university wide events such as Freshers’ Week, Open Days, Dumyat Hill Race, and Campus 5K

• Embed the university’s core values of excellence, openness, and ambition

• Adhere to all university policies and procedures

Qualifications

• NVQ Level II or equivalent award in fitness instructing (Gym) recognised by REPS and Skills Active

• Willingness to undertake relevant training as required

• First Aid qualification

• Good working knowledge of health and fitness including induction systems, fitness testing, and personal exercise programmes

• Knowledge of basic maintenance of health and fitness equipment

• Understanding of opening and closing procedures

• Knowledge of health and safety legislation

• Ability to lead and motivate others

• Strong teamwork and interpersonal skills

• Demonstrable organisation and planning skills

• Excellent verbal and written communication

• Commitment to high quality service delivery

• Positive and energetic outlook

Desirable Qualifications

• Qualification to teach group fitness classes

• NVQ Level III Advanced Instructor or Personal Trainer award recognised by REPS and Skills Active

• Experience in a busy large scale fitness complex

• Practical teaching experience in group activity classes

• Knowledge of university sport and fitness

• Experience in sales and retention within the fitness sector