Network & Security Engineer, EITC UAE

The Emirates Integrated Telecommunications Company (EITC) presently requires eligible candidate for the job position of a Network & Security Engineer. The candidate will be required to work at du Office at Dubai International Academic City. This job was posted by EITC on 6 Sep 2023 and is presently open for applications.

Job Purpose of A Network & Security Engineer

Duties of A Network & Security Engineer

• Full responsibility of the network and security Infrastructure.
• Providing technical knowledge & expertise related to network Infrastructure, network LAN & WAN Infrastructure based on Cisco technologies, load balancing based on Citrix NetScaler, F5, KEMP, VMWare AVI solution, firewalling based on fortinet technologies, PaloAlto, Cisco Firepower, ASA, system software related to network infrastructure.
• Management of changes related to network infrastructure.
• Provision of capacity planning, performance analysis and problem root cause analysis.
• Acting as 3rd level support for Incidents and non standard requests.
• Performing problem analyst role during problem root cause analysis (RCA) related to network environment.
• Provision of guidelines, trainings and standard operational procedures.
• Definition of networking policies.
• Maintaining proper documentation.
• Acting as single point of contact (SPOC) with 3rd party vendors.
• Design of network VLANs, Nexus switches, cisco core, network access control (NAC), SNMP, WLAN, Cisco ISE, QoS, IP Video, ACLs, VRF, DHCP, subnets.
• Design & implement logical network infrastructure including LAN, WAN, firewall policies, routing protocols, VRF, MPLS, QOS, security schema etc.
• Follow the escalation matrix and update the flash report for the delayed projects in order to notify the management and other stakeholders.
• Update the managers on open problem notifications, production issues.
• Create, maintain and update required documentation, records, logs and reports.
• Manage stakeholder expectation and resolve customer escalations.
• Ability to interface with Senior Management and customers in a clear and concise manner.
• Ensure updated and efficient information records and analysis.
• Implement new procedures, processes and technology.
• Drive new processes and documentation.
• Ensure compliance with customer, government and du policies and practices in order to minimize risk.

Who Can Apply?

Qualification

• Bachelor’s degree in computer science or information systems.

Certification

• CCNP certified.

Experience 

• Minimum 5 years of experience in telecom environment or IT Infrastructure (strong cloud knowledge).
• Experience with monitoring, network diagnostic and network analytics tools.
• Experience in telecom technologies (voice & data, advanced connectivity, security services, data centre & cloud, mobility & applications).
• Very good experience in VMWare, VCentre, Network and/or Storage.
• Solid experience maintaining Cloud environment.
• Solid experience in supporting, maintaining, and troubleshooting systems.
• Solid experience maintaining and applying security policies and procedures.
• Solid experience in supporting, maintaining, and troubleshooting servers.
• Minimum 2 years’ experience in Managed Cloud Service environment.

Knowledge & Skills Desired

• Language proficiency in English/Arabic.
• Good conflict training, analytical skills, problem-solving skills, and organizational skills.
• Be customer service-minded and focus on solution providing.
• Ability to communicate effectively.
• Be self motivated and take initiative.
• Ability to respond positively to working in a pressured environment.
• Work well with a team and be cooperative.

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