Technical Manager, Emirates Airline Dubai

Emirates Airlines is presently seeking experienced and devoted candidates for the job position of a Technical Manager – Integration in Dubai, UAE. The successful aspirant will form part of Information Technology Discipline. This job has recently been posted by Emirates Airline and all qualified candidates are encouraged to apply for this position.

Job Purpose of A Technical Manager

• The Technical Manager – Integration will manage a high-performance product-oriented Integration team of software and technical engineers whose mission is to operate and develop the integration platforms in terms of features, performance, reliability and ease of use, in a mission-critical hybrid multi-cloud environment.
• Manage the technical lifecycle of the relevant technologies and services under the technical manager responsibilities. Design, engineer, plan, implement, operate and support each technology, ensuring they meet business requirements.
• Provide documented operational processes and procedures for 1st and 2nd level operational support groups, as well as act as a centre of excellence and 3rd level support for the respective technologies.
• Ensure the respective technologies have optimum capacity and availability to meet the existing and future needs of the business.
• Manage and minimize risks within the respective technologies.

Job Duties of A Technical Manager

• Define KPIs for the teams in line with departmental goals and objectives. Consistently meet or exceed agreed KPIS.
• Ensure all communications, reports and updates are accurate and consistently delivered in a timely manner.
• Ensure to identify and positively manage technologies comply with corporate security policies and procedures and all audit observations, risks and/or exceptions.
• Ensure all security and other operating system patches are promptly identified, reviewed, and assessed for their impact on the relevant environment and accordingly implemented on the relevant technologies.
• Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents.
• Collaborate closely with all IT teams to deliver products and services that contribute to the organization growth.
• Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture.
• Manage the technical expertise within the team so that resources are appropriately and effectively allocated.
• Assign suitably qualified resources to projects to support the ongoing IT work programme.
• Identify and develop needed products or services by creating Business Cases, conducting RFTs and coordinating with various stakeholders inside IT as well as other departments.

What You’ll Do More?

• Develop and effectively manage the team and technology budgets.
• Manage total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and reported, to enable businesses to make informed financial decisions, positively contribute to the process of cost control and provide financial transparency.
• Work closely with teams responsible for vendor management and vendor contract negotiations, to manage and monitor SLAs and ensure that contracts represents value for money.
• Provide technical consultancy and guidance to the team members and technical manager of other technologies, enterprise architects, and project teams.
• Providing technical expertise to the enterprise architecture team for defining architecture strategy and standards and design the relevant technologies accordingly.
• Identify areas of improvement in existing technologies including end of life technology replacement and evaluation of new relevant technologies within the relevant environment in accordance with industry trends. Drive projects through assigned project managers.

Who Can Apply?

Qualification

• Bachelor’s degree in Information Technology or a related field.

Experience

• 8+ years of experience in relevant field.

Knowledge and Skills Desired

• Event Driven Architecture.
• Service Oriented Architecture.
• Integration Platform as Service (IPaaS).
• ETL Platforms.
• API Management Gateway.
• Solace PubSub+.
• APIGEE.
• Informatica.
• TIBCO Business Works.

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