Transguard Group presently has a job opening for eligible candidate for position of a Retail Concessions Officer in Dubai, UAE. This job was listed by Transguard Group on 21st September 2023 and is now open for desirous applicants.
Job Purpose of A Retail Concessions Officer
- Support the effective operation and management of retail concessions within the airport.
- The position assists in ensuring that retail partners deliver exceptional customer experiences, meet sales targets, and maintain high standards of operations and service.
Duties of A Retail Concessions Officer
- Develop and maintain positive relationships with retail concessionaires.
- Assist in lease negotiations, renewals, and rent terms.
- Collaborate with concessionaires to ensure efficient store operations.
- Collaborate with concessionaires to ensure appealing visual displays to effectively drive sales performance.
- Monitor inventory levels, product offerings, and optimize stock.
- Enhance the overall customer experience through excellent service, merchandising, and marketing initiatives.
- Coordinate marketing plans and campaigns with concessionaires.
- Follow up with concessionaires on customer complains to ensure timely resolution.
- Analyze sales and financial data to evaluate and drive concessionaire performance.
- Ensure effective use of reporting tools and data available to identify potential commercial opportunities.
- Ensure concessionaires comply with airport regulations, including safety, security, and licensing.
- Prepare regular reports on concessionaire performance and inventory.
- Manage and optimize inventory levels to prevent stockouts and overstock situations.
Who Can Apply?
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- 2-3 years of relevant experience in retail or concessions management.
Knowledge & Skills Desired
- Strong understanding of retail merchandising, customer service, and business operations.
- Proficiency in financial analysis and budget management is valuable for overseeing concessionaire performance.
- Familiarity with local regulations related to retail operations, including licensing, safety, and security.
- Familiarity with retail management software.
- Excellent communication and negotiation skills. Proficiency in Microsoft Office Suite.