Pool Bar Waiter/Waitress InterContinental Hotels & Resorts Dubai

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is presently accepting applications from suitable candidate for the job role of Pool Bar Waiter/Waitress. The selected candidate will be responsible to provide attentive beverage and food service to guests at the pool area, ensuring a pleasant and enjoyable poolside dining experience.

Responsibilities of Pool Bar Waiter/Waitress

• Read daily events, to acknowledge any VIP’s arrivals.
• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present children’s menus when appropriate, and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Requirements of Pool Bar Waiter/Waitress

• High school diploma or certification is hospitality.
• Minimum 1 year food and beverage serving experience

Skills and Knowledge Desired

• The strength tp lift, push and pull big objects up to 50lbs (23kg) which can also involve bending and kneeling.
• A good grasp of reading, writing and basic math.
• The flexibility to working night, weekend and holiday shifts.
• Strive for excellence in an eager and motivated manner.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.
• Great communication, you;ll be warm, welcoming and easy to talk to.

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Tagged as: waiter/waitress