Officer Insurance Services Mubadala Health Dubai

• The Officer, Insurance Service, reports to the Supervisor, Insurance Services, and is accountable for providing vital support to the finance and insurance teams in their daily insurance activities.
• This multifaceted role involves various responsibilities, including but not limited to handling authorizations, submissions, resubmissions, and processing medical claims.
• The Officer ensures that all insurance-related tasks are carried out in strict accordance with MH’s relevant insurance procedures and guidelines. Their dedication and attention to detail contribute significantly to the smooth functioning of insurance operations, ultimately facilitating efficient patient care.

Job Duties of An Officer Insurance Services

• Ensure high accuracy in claims processes for insurance and corporate review, adhering to contractual agreements for efficient reimbursement.
• Provide customer service support for insurance verification, eligibility, and pre authorization.
• Accurately liaise with staff to ensure timely entry of insurance information and benefits.
• Verify claims compliance with billing guidelines.
• Communicate insurance guidelines and procedures to front-line staff.
• Support other departments and payers in tracking payments.
• Maintain proper records and files for claims correspondence with insurance and private or corporate businesses.
• Contribute to developing insurance guidelines, frameworks, and processes within MH.
• Analyze claim adjustments, bad debt provisions, and contractual allowances.
• Perform accuracy checks for all claim submissions and resubmissions as per agreed contracts.
• Coordinate discussions between billing clerks and utilization nurses for insurance claims process.
• Manage a collection desk for outstanding balances in the revenue cycle.

Who Can Apply?