Hostess, DAMAC Group UAE

DAMAC Group is currently recruiting highly skilled and trained candidate for job position of a Hostess in UAE. Established in 1982, DAMAC Group is a private business conglomerate owned and managed by the Dubai based businessman. With the Group’s beginnings in catering and logistics, they have grown exponentially to an impressive & diverse portfolio in various industries including Property Development & Real Estate, Data Centres, Retail & Fashion, Hospitality, Capital Markets and Logistics. Today, Group’s global footprint extends across Europe, North America, Asia, Middle East and North Africa and is seeking expansion opportunities into new markets. Their global expansion demonstrates that DAMAC is a force to be reckoned with.

Job Purpose of A Hostess

Welcomes and guides guests, ensuring a positive first impression and smooth seating process at restaurants, events or establishments, while providing excellent customer service.

Your Job Duties As A Hostess At DAMAC Group UAE

• Represent the outlet with a genuine smile and greetings at the reception.
• Well groomed as per company standards throughout the shift.
• Display friendly and pleasant attitude towards guests and colleagues.
• Set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room.
• Open the restaurant for business at the prescribed time each shift.
• Inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
• Pick up the daily menus and insert them properly in their covers.
• Inspect every menu and list to ensure their immaculate condition and appearance.
• Ensure each guest receives the highest quality of service.
• Ensuring maximum flexibility and support extended for any guest request.
• Ensure fondly bid farewell to every customer that departs the restaurant and invite them back.
• Handle guests without reservations or those waiting for others to join them.
• Ensure all guests are explained of the buffet set up and offer further assistance.
• Answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service.
• Ensure side stations, menus, magazines and the hostess desk is clean and tidy before closing the shift.
• Support and assist the service team for additional tasks.

Guest Services Executive, Jumeirah World Trade Center

Qualification & Experience

Qualification

• Essential: High school Diploma.
• Desirable: Hotel School Degree or diploma or equivalent. Up selling skills training, HACCP WSET level 1 or equivalent

Experience 

• 2-3 years Food and Beverage experience. 
• 2 years minimum experience in a similar role in a 5 star international environment.
• Experience working in a multi-cultural environment.
• Able to work with speed and efficiency throughout, maintaining positive attitude.

Hotel Administrator, DAMAC Group UAE