Group Conference & Events Manager Hilton UAE

Conrad Abu Dhabi Etihad Towers Hilton is currently seeking suitable candidate for position of Group Conference & Events Manager. The selected candidate will manage the group, conference and events office and the on-property reservations Team to actively convert customer enquiries into confirmed sales. The incumbent will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

Responsibilities of Group Conference & Events Manager

• Maximize all Group, Conference, and Event revenue opportunities.
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy.
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member.
• Ensure the Group, Conference, and Events (GCE) Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• Manage and develop the Group, Conference, and Events (GCE) Team to ensure career progression and effective succession planning within the hotel and company.
• Organize hotel promotional activities.

Requirements of Group Conference & Events Manager

• Bachelor’s / associate degree in event management, hospitality, business, or communication.
• 2+ years demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events function in the hotel/leisure sector.

Skills & Knowledge Desired

• Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
• Excellent selling capability and an ability and desire to coach selling techniques to their team.
• Excellent organizational and planning skills.
• Accountable and resilient.

Conference and Events Manager, Jumeirah Creekside Hotel