Front Office Executive NMC Healthcare Abu Dhabi

Full time @NMC Healthcare posted 4 months ago in Healthcare
  • Abu Dhabi, United Arab Emirates, Safeer Building, M-40 Icad Residential Area, Abu Dhabi, AE View on Map
  • Post Date : December 7, 2024
  • Apply Before : January 7, 2025
  • Salary: د.إ4,000.0 - د.إ6,000.0 / Monthly
  • 0 Application(s)
  • View(s) 119
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Job Detail

  • Job ID 25974
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

NMC Healthcare presently has a job opening for suitably qualified and experienced candidate for position of a Front Office Executive at Safeer Building, M-40 Icad Residential Area, Abu Dhabi, AE. This is an Entry level full time job. And salary can range between 4000-6000 AED/month.

Responsibilities

  • Receives and responds to customers and guides them for the process to be followed.
  • If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not.
  • Fill the claim form by their name, card number and date of medical service.
  • If old patient, asks for his/her pt. ID and call for his/her file in the MRD.
  • Updates all customers with the required information or status
  • Take appointments for doctors and schedules patients.
  • Processes bills (if assigned) and assists the customers with the relevant information.
  • Collect reports from different departments.
  • Liaisons with the Department of HIM for patient files.
  • Co-ordinate with insurance, billing, admissions and discharge departments.
  • Acts as a link between the physicians and patients.
  • Handles the console and transfers and attends to telephone calls and enquiries.
  •  Records all customer feedbacks and updates the supervisor.
  • Maintains a congenial work environment for customer satisfaction.
  • Performs any other jobs assigned by the superior as per exigencies of work.
  • Take appointments for doctors and schedules patients.
  • Participate in Hospital/Medical Center quality program and be member of quality committees if chosen.
  • Exercise good judgment and maintain confidentiality in maintaining ’s critical and sensitive information, records, and reports.
  • Actively participate in the Hospital / Medical Center’s on-going Patient Safety and Quality Improvement Programs and other In-Service Training Programs.
  • Act as a translator if needed.
  • Perform other duties and tasks assigned by the Head of Department scope of job.

Requirements for Role of Front Office Executive

  • Highschool/ Bachelor.
  • Minimum of 1 year of experience in administrative in customer focused Environment.

Radiographer NMC Healthcare Abu Dhabi

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