Front Office Ambassador Front Office (RAR SR) Emaar Dubai

Front Office Ambassador in Front Office (RAR SR) at Emaar in Dubai Hills Estate, Business Park Building 1, Dubai Hills, Dubai, UAE to ensure exceptional Guest Experience in a highly empowered environment. Represent their brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of their Rooms and other facilities, by delighting them from Check in until Check out. This is an intermediate level and full time role with salary ranges from 5000 AED to 12000 AED per month.

Responsibilities of Front Office Ambassador

• Conduct all operational tasks in Front Office while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
• Genuine service personality, with high EQ.

Requirements for Role of Front Office Ambassador

• Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
• Minimum 4 years’ experience in Hospitality industry.
• Minimum 2 years’ experience in a Supervisory role/similar experience in a 5 star hospitality industry.
• A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.

Skills And Knowledge Desired

• Put Customer First.
• Drive for Results.
• Learning.
• Resilience.
• Adaptability.

Senior Role in Talent Engagement General Talent & Culture Emaar UAE

Tagged as: Front Office Ambassador