Chalhoub Group
Chalhoub Group is presently hiring suitable candidate for job role of a Fashion Consultant. The selected candidate will work at The Deal Outlet Village (Designer Clothing Brand) in Dubai. The candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in store.
Duties of A Fashion Consultant
- Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs) .
- Ensure customer data is properly captured in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
- Support with in-store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell-throughs within the store.
- Support in-store CX initiatives.
- Provide input to what’s working well/what’s not working well within the store.
Eligibility Requirements
The eligibility requirements for role of a Fashion Consultant are as under:
- Diploma/Certification in fashion industry.
- Minimum 1-2 years relevant experience.
- Strong English communication skills
