Fashion Consultant Carolina Herrera Chalhoub Group UAE

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. Carolina Herrera brand located in Dubai Mall is a retail franchise linked to Chalhoub Group. Currently, they are seeking suitably skilled and experienced candidate for the job role of Fashion Consultant. The role holder will be responsible for achieving individual and collective sales targets while delivering exceptional guest Experience & ensuring support in implementation of CRM, CX and other key customer and people initiatives in store.

Duties of Fashion Consultant

• Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni channel approach.
• Provide pre buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay upto date with app offerings etc.
• Support with in store marketing events and activations. 
• Keep abreast of all brand social media activities and campaigns.
• Drive sell throughs within the store.
• Support in store CX initiatives. 
• Provide input to what’s working well/what’s not working well within the store.

Requirements of Fashion Consultant

• Diploma/Certification in fashion/luxury field or industry.
• Minimum 2 years relevant experience.

Skills Desired

• Strong English communication skills.
• Strong Russian speaking skills.
• Good attention to detail.
• Social and well organized.
• Hardworking and understakes the assigned tasks to the full of capability.

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