Doorman Jumeirah Group

An opportunity has arisen for a Doorman to join the Concierge team in a Jumeirah Pre-opening Hotel in Dubai. Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Group operates a world class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Job Purpose of A Doorman

Provide a warm and welcoming entry experience for guests, ensuring their safety and security, while maintaining a high level of customer service and professionalism.

Your Duties As A Doorman

• Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times.
• Open the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile.
• Always use guest names, obtain form guest luggage tag, if not available as guest and write down on luggage tag.
• Escort guests upon arrival to the reception desk for check-in.
• Coordinate and control the traffic in front of the main entrance making sure that no unauthorized vehicles are parked.
• Assist guests with loading and unloading luggage if no Bell Attendant is available.
• Call for taxi service for guests upon request.
• Ensure the main entrance door and area is clean at all times.
• Communicate closely with the Concierge, Transport Team Leader and the valet parkers.
• To comply with the hotel’s health, safety and hygiene policy and maintain high grooming standards.

Eligibility Criteria

Qualification

• Secondary School certificate.

Experience

• 2 years guest service experience in a 5 star Hotel.

Skills Expected

• Fluency in written and spoken English.
• Local area knowledge.
• Guest service.
• Extrovert.

About the Benefits

• An attractive tax free salary.
• Generous F&B benefits.
• Reduced hotel rates across their properties globally.
• Excellent leave and health care package.
• Flights home, accommodation, life insurance, functional incentives and other employee benefits.

Doorman Amwaj Rotana Jumeirah Beach