IFZA
The role of Client Engagement Manager at IFZA in Dubai centers around the sale of IFZA licenses and products and the building of solid relationships with Clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of their products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets. This is a mid level full time role. The salary for this role ranges from 12000 AED to 25000 AED, which may be slightly negotiatable during the interview
Responsibilities of Client Engagement Manager
- Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
- Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
- Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
- Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
- Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
- Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
Eligibility Requirements
The eligibility requirements for role of a Client Engagement Manager are as under:
- Bachelor’s degree in business, marketing or related field.
- 3-4 years of proven experience in sales and client engagement.
- Proven track record of meeting and exceeding target.
- Experience tracking relevant KPIs.
Skills Desired
- Full English ande Spanish proficiency.
- Additional spoken languages are a plus.
- Exceptional communication and interpersonal skills, and telephone etiquette.