Call Center Sales Executive Transguard Group UAE

Transguard Group presently has a job opening for qualified and skilled candidate for the position of a Call Center Sales Executive in Dubai. The selected candidate will be responsible to achieve the daily sales targets for inbound and outbound calls while selling individual insurance coverages (Motor, Travel, Home, Medical…).

Duties of Call Center Sales Executive

• The employee is required to achieve the daily sales targets for inbound and outbound calls.
• Ensure to adhere to the level of productivity prescribed.
• To answer all calls in a consistent and professional manner as per desired level of Customer Service.
• To provide customers with accurate information as per the company’s guidelines of all products and countries.
• Follow up, follow up, follow up with all prospective customers old and new.
• Employees should ensure that a high level of quality standards is applied to ensure correct information is obtained from the customer for the use of quotations, changes in policies and renewals.
• Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
• Promote the company’s products at all times.
• Employee should adhere to the shift patterns.
• Provide support to colleagues within the call center as well as to the other areas of the personal lines department to alleviate short term resource issued and ensure smooth service to customer.
• Perform any other related duties as required to support the operation.

Eligibility Requirements

The eligibility requirements for role of a Call Center Sales Executive as under:

• Bachelor degree in business, communications, or a related field.
• Prior telephone sales experience (inbound and outbound) being a top performer (average of 100 calls/day) for at least 1 year.

Skills & Knowledge Desired

• English language is mandatory.
• 1 of the following language additional is required, French / Russian / Chinese / Arabic.

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