Billing & Collection Officer Mubadala Health UAE

Mubadala Health (National Reference Laboratory, Abu Dhabi) has an opening for the vacant post of a Billing & Collection Officer. Mubadala Health is the integrated healthcare network of Mubadala Investment Company. Established in 2021, Mubadala Health operates, manages and develops a portfolio of healthcare assets including Cleveland Clinic Abu Dhabi, Health point, Imperial College London Diabetes Centre (ICLDC), Amana Healthcare, National Reference Laboratory (NRL), Capital Health Screening Centre (CHSC), Abu Dhabi Telemedicine Centre (ADTC), Danat Al Emarat, Health Plus Diabetes & Endocrinology Center, Health Plus Family Clinics, Health Plus Fertility, Health Plus Women’s Health Center and Moorfields Eye Hospital Abu Dhabi.

A Word About National Reference Laboratory

Working with its Mubadala Health partners, National Reference Laboratory (NRL) provides a range of laboratory testing services to support healthcare providers, government agencies and other organizations in the region.

Overview of Job of A Billing & Collection Officer

The Billing and Collection Officer is solely responsible for collection by visiting clients on routine basis and disputing resolution with clients.

Key Tasks of A Billing & Collection Officer

• Daily update of all collections and related accounts after field visits.
• Cheque and payment collection from clients.
• Collaborating on debt collection efforts with Accounts, Sales and the Legal Department
• Manage and update proactively the monthly accounts receivable aging and collection projection report in coordination with Sales Support.
• Issuance of official receipts for sales collection, liaising with Finance for SoA update.
• Assess the creditworthiness of newly proposed and existing customers and ensure that all clients meet the organization’s requirements.
• Appraisal as per delegation limits by adhering to set policies and process.
• Reaching out to customers to collect payment for accounts that are overdue to settle outstanding accounts as assigned and advised by the line manager.
• Provide feedback from the customers on the payment plans and special arrangements.
• Escalate difficult or unusual cases to line manager for support.
• Document and provide feedback on reasons for default to management team.
• Assist sales team in conducting sales visits and calls.
• Keeping hard copy and electronic records of all communications, payment plans agreed to and amounts paid.

Who Can Apply?

Qualification

• Bachelor of Commerce.

Experience 

• Experience in developing and enacting debt recovery plans and strategies to prevent losses.
• Experience in tracking down defaulters by searching publicly available data bases and records.
• Collection experience in B2B or B2C.
• Previous debt collection experience (preferred).

Senior Medical Laboratory Technologist (Cytogenetics) Mubadala Health Abu Dhabi UAE

Tagged as: Medical Billing Officer