IHG Hotel & Resorts
voco Dubai InterContinental is presently accepting applications from suitable candidate for the job role of Assistant Housekeeping Manager. As a job holder you will assists the Executive Housekeeper in overseeing and coordinating the day-to-day operations of the Housekeeping & Laundry department and ensure that cleanliness, hygiene, and tidiness standards are met to provide a comfortable and welcoming environment for guests.
Responsibilities of Assistant Housekeeping Manager
- Assist in training, supervising, and motivating housekeeping host to maintain high standards of cleanliness and efficiency.
- Conduct regular inspections to ensure rooms, public areas, and facilities meet established cleanliness standards.
- Monitor and maintain inventory levels of cleaning supplies and equipment, and place orders as necessary.
- Assist in creating work schedules and assignments for housekeeping host to ensure adequate coverage and efficient operations.
- Address guest concerns, requests, or complaints promptly and effectively, striving to exceed guest expectations.
- Ensure adherence to safety and sanitation standards and regulations, including proper handling of chemicals and use of personal protective equipment.
- Prepare reports on departmental activities, such as occupancy rates, inventory levels, and host performance.
- Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
- Handle any emergencies or urgent situations that arise within the department effectively and calmly.
- Assist the Executive Housekeeper in administrative tasks, budgeting, and strategic planning.
Requirements of Assistant Housekeeping Manager
- High school diploma or equivalent; additional education or certification in hospitality management or a related field.
- 2-3 years previous experience in a housekeeping or hospitality role, with supervisory experience preferred.
Skills and Knowledge Desired
- Strong leadership, organizational, and communication skills.
- Knowledge of housekeeping procedures, equipment, and chemicals.
- Attention to detail and ability to maintain high cleanliness standards.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in relevant computer software for scheduling, reporting, and communication.
Assistant Housekeeping Manager InterContinental Hotels & Resorts Dubai