An opportunity has arisen for an Assistant Housekeeping Manager to join team of Jumeirah Al Qasr & Dar Al Masyaf. The company published this job on December 13, 2023. Candidates aspiring for this role are invited to submit their applications.
Responsibilities of Assistant Housekeeping Manager
- Responsible for the supervision and coordination of the housekeeping attendants by making sure that these services are available and carried out with the utmost efficiency.
- Conducts inspections of corridors, public areas, back of the house and rooms to ensure proper cleaning.
- Handles guest complaints in accordance with the customer feedback SOP’s. reporting all complaints to the Executive Housekeeper and/or Housekeeping Manager.
- Helps in maintaining record of all deep cleaning work i.e. window cleaning, carpet shampooing, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general rooms cleaning.
- Liaises with Front Office to make sure that rooms requested are ready for the guests prior to their arrival.
- Liaises with the engineering department the room’s maintenance program ensuring the percentage of room are given daily for checking and remedial maintenance.
- Ensures the availability of resources to carry out all tasks.
- Ensures that all colleagues have a complete understanding of and of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.
- Conducts colleagues evaluations for all housekeeping staff to review their general performance, discuss existing performance and areas of improvements by conducting probationary, bi-monthly and yearly appraisals.
- Assists in all the administrative aspects of the department and maintain necessary records clearly and concisely.
Requirements Assistant Housekeeping Manager
The requirements of Assistant Housekeeping Manager are as under:
- High school diploma or equivalent or Diploma/certificate in hospitality management.
- At least 1-2 years of experience in a similar role within a five stars hospitality brand.
Skills and Knowledge Desired
- Familiarity and competence in using Opera Property Management System and Microsoft software.
- Additional qualifications such as train the trainer, group trainer, HS&E certificates, or a housekeeping diploma are advantageous.
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