F&B Hostess Accor Hotels UAE

Accor Hotel Mövenpick Media City is presently recruiting suitably qualified and skilled candidate for the role of F&B Hostess. The opening of Resort is scheduled this month, so this vacancy has been posted by the hotel for desirous applicants to hurriedly apply and make use of this fleeting opportunity.

Responsibilities of F&B Hostess

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.
• Consistently offer a professional and friendly greeting, and provide engaging service.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Warmly greet guests upon arrival, setting the tone for a positive dining experience.
• Manage reservations, seating guests efficiently according to table availability and preferences.
• Maintain accurate knowledge of restaurant layout, capacity, menus, and specials.
• Assist guests with menu questions and recommendations, providing excellent service with a smile.
• Ensure tables are properly set and equipped for smooth service delivery.
• Handle waitlists calmly and effectively, communicating wait times and managing guest expectations.
• Respond to guest inquiries about hotel services, amenities, and local attractions.
• Address guest concerns promptly and professionally, prioritizing their satisfaction.
• Maintain a clean and organized hostess stand, contributing to a positive first impression.
• Collaborate with servers and other staff to ensure seamless restaurant operations.

Requirements of F&B Hostess

The requirements of F&B Hostess are as under:

• High school diploma or equivalent or certification/diploma in hospitality.
• Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel.

Skills and Knowledge Desired

• Excellent communication and organizational skills
• Being fluent in English and any additional language is an advantage.
• A friendly, outgoing behavior, able to involve and support operation
• Proactive, resourceful, and able to work independently
• Has strong decision-making abilities and able to work in long hours.

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