Digital Sales Manager Al Masaood Abu Dhabi

Digital Sales Manager at Al Masaood in Infiniti Showroom Building, Fatima Bint Mubarak Street (Formally Najda Street), PO Box 322, Abu Dhabi, UAE is responsible to oversee the digital sales team. Candidate is responsible for leading and executing the digital sales strategy across Sales and Marketing departments, encouraging customer retention, loyalty and high levels of customer satisfaction. This is a Senior level full time job. And salary can range between 15000-30000 AED/month.

Responsibilities of Digital Sales Manager

• Managerial Responsibilities: Defines performance goals at the start of the year in discussion with the Head off &I and Digital Sales and ensures that the goals are achieved during the course of the year.
• Drives the Customer Digital Journey and ensure to deliver results through effective planning, resource allocation, work allocation, monitoring and decision-making in order to achieve the area-level KPIs.
• Core Responsibilities: Leads Digital projects from conceptualization to implementation.
• Collaborate closely with marketing, e-commerce, and other relevant departments to optimize the online sales funnel and enhance the customer experience.
• Identify new opportunities and trends in the digital landscape to maximize revenue and market share.
• Oversee the online sales process, ensuring timely and effective handling of customer inquiries, order processing, and follow-ups.
• Monitor and analyze sales metrics to track performance and identify areas for improvement.
• Manage and optimize sales across various digital channels, including the company website, social media, email marketing, and other relevant platforms.
• Explore partnerships and collaborations to expand the company’s digital presence and reach.
• Defines requirements related to Brand Campaign requests and implements changes based on best practices.
• Monitors call quality and implementing process/ agents quality improvements.
• Utilize data analytics to gain insights into customer behavior, sales trends, and conversion rates.
• Make data-driven decisions to refine strategies and tactics for improved digital sales performance & Lead generation.
• Develops and enhances Sales reports and operations (e.g. digital conversion and lost sales analysis.
• Develops specific customer loyalty programs for Sales by online, SMS and e-mails campaigns, in coordination with the Marketing division.

What you will do more

• Develops and executes online promotions activities through online advertising, email campaigns, SMS blasts and posts results analysis, in collaboration with the Marketing division.
• Ensures successful configuration, implementation and maintenance of a range of automated marketing campaigns based on various criteria, delivering a steady stream of qualified leads for all business channels.
• Work closely with cross-functional teams, including marketing, e-commerce, product management, and customer service, to align strategies and achieve common goals.
• Lead and mentor a team of digital sales representatives, setting clear performance expectations and providing regular feedback.
• Foster a collaborative and motivating work environment to drive team productivity and growth.

Requirements for Role of Digital Sales Manager

• A bachelor’s degree in business administration, marketing, digital marketing, or a related field.
• 5-7 years in a related field/role, with 2 years of managerial experience.
• Proven experience with loyalty programmes.
• Professional certification (preferred).

Skills And Knowledge Desired

• Knowledge of current and best communication channels and digital marketing ecosystem.
• Proven ability to work independently and with others.
• Able to nurture talent, manage complex human relationships and culturally sensitive.
• MS Office skills.

Application Engineer Al Masaood Dubai