Safety & Security Supervisor InterContinental Hotels Group® Dubai Festival City

InterContinental Hotels Group® Dubai Festival City is presently accepting applications from suitable candidate for the job role Safety & Security Supervisor. The job holder will be responsible to oversee all aspects of safety and security protocols within the hotel, including monitoring surveillance systems, conducting regular inspections, and implementing emergency procedures to ensure the safety of guests, employees, and property.

Responsibilities of Safety & Security Supervisor

• To oversee all daily duty locations and responsibilities of Security Officers. Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff.
• To ensure all Security Officers are aware of and adhering to the company Policies and Procedures.
• Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping.
• Be correct, secure and courteous in handling any disciplinary or criminal case.
• Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management.
• Responsible for the security of the Hotel’s assets including but not limited to guests, colleagues, contractors and visitors.
• Observe and report to company management all identified security hazards.
• Maintain a high level of discipline & punctuality along with regular attendance as required by the standard.
• Record all observed incidents on a daily log of incidents and submit same to Company Management.
• Conduct locker checks in line with Human Resources when requested.
• Coordinate functions with other security staff or external agencies such as Police, Civil Defense and other government departments, promoting good will with them.
• Be alert for any unusual packages, guests or vehicles, taking appropriate action if located.
• Be thoroughly familiar of the property layout, design, entry and exit points.
• Ensure that the Security Control Room and Fire Control Rooms are never left unattended.
• To attend regular training within the department.
• Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thoroughfares.
• Attend to all guest inquiries and requests immediately, with respect and to a high standard of customer service.
• To strictly adhere to the hotel’s policy on confidentiality and ethics.

Requirements of Safety & Security Supervisor

• Security supervisor license from SIRA Dubai.
• Minimum of 5 years experienced in a Security Supervisor role within a 5 Star Hotel or similar industry.

Skills and Knowledge Desired

• Excellent communication both written and oral in English.
• Ability to be self-motivated, organized and demonstrate good team work.
• Customer driven, culturally adaptable, communicates well and works with all level of people.
• Good Computer literacy (Microsoft applications).
• Pro-active approach, and the ability to meet deadlines.

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