DAMAC Group
DAMAC Group presently requires an eligible candidate for the job position of a Welcome Ambassador. This job has been posted by DAMAC Group on 14 November 2023 and is now open for all desirous candidates.
Job Purpose of A Welcome Ambassador
Create a welcoming and positive experience for visitors by providing assistance, information, and support as a Welcome Ambassador.
Job Duties of A Welcome Ambassador
- Ensures that main driveway looks immaculately clean at all times.
- Ensures that all guest are attended in time and avoiding potential complaints by acting pro-active and demonstrate a caring demeanour.
- Ensures to alert management in case of unusual high business volume and/or guest complaints.
- Ensure safe and secure working conditions for guests and colleagues.
- Adhere to all standards for welcome and farewell procedures.
- To be aware of all fire prevention and safety regulations and procedures at all times.
- To report all emergency calls immediately to the management.
- Manages the arrivals of large coaches and stretch.
- Handling guest complaints at highest service levels.
- Dealing with high profile guests.
- Perform all the other duties requested by the management.
Who Can Apply?
Qualification
- Secondary School degree or Diploma.
Experience
- 2 years’ experience in a five star hotel in the Middle East.
- Preferred previous experience as Doorman/Bell Attendant.