Watch Manager Serco Dubai

  • Full time
  • Dubai, UAE
  • Posted 3 weeks ago
  • 15000-25000 AED / Month

Watch Manager at Serco will be responsible for the management and performance of his watch (shift) in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks. Act as the Fire and Rescue SME to the contract management as required. The ideal candidate should have the ability to manage a team, perform various tasks and work under pressure. Has excellent communication, organisation, time management and prioritizing and leadership skills. Job ID for this vacancy is 292486.

Responsibilities of A Watch Manager

  • Assumes the role of Incident Commander.
  • Leads/Manages the crew of his assigned vehicle(s) or equipments in the performance of all firefighting, rescue or other required duties.
  • Leads/Manages the crews of all assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties during a multiple vehicle deployment incident.
  • Directs the positioning of vehicles, the deployment of crews and equipment and manages tasks in response to emergency incidents.
  • Responsible for operation of his/her vehicle radio communications and for coordination with other emergency services vehicles.
  • Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information.
  • Supervises the vehicle replenishment of water and agent/media tanks.
  • Ensures the ongoing fire training of RFFS and ADF base personnel as required.
  • Manages the assignment of RFFS personnel vehicle manning and general watch/shift duties, inclusive of rostering support.
  • Conducts periodic tests, inspections, drills and exercises to ensure complete operational capability and readiness of the Rescue & Firefighting Service.
  • Manages the daily operational serviceability, vehicle and equipment checks.
  • Reports vehicle and equipment status including defects requiring attention to Fire and Security Manager.
  • Ensures all entries in station logbooks are correctly filed including the recording of standbys, crashes, fires, RTAs and all other incidents requiring RFFS personnel and/or equipment are entered into the incident log.
  • Supervises the management of daily station duties to maintain a clean and safe working environment.
  • Contributes to and provides SME advise to the development of Standard operating Procedures, Work Instruction and other fire service documentation.
  • Assists in the compilation of, or creates, required information for reporting purposes.
  • Performs any other role associated duties as required and assigned by their line management.

Eligibility Requirements

The eligibility requirements for role of a Watch Manager are as under:

  • 12 years of formal education or University Degree in a fire & rescue related subject field.
  • Applicants shall be certified competent in role and qualified to a minimum of: 111604 AIRFIELD FIRE CONTROLLER.
  • Negative Vetting Level 1 (NV1) security clearance is essential or approved equivalent for non-Australian FVEY applicants.
  • Nationals of the FVEY (Australia, New Zealand, UK, US, Canada) countries without the above shall possess fire & rescue qualifications at least equal to the below:
  • ICAO Supervisor/Watch Commander.
  • NFPA 1002 Fire Apparatus, Driver/Operator.
  • NFPA 1003 Airport Firefighter.
  • NFPA 472/1072 HAZMAT First Responder Technician Level.
  • NFPA 1041 Fire Instructor II.
  • NFPA 1021 Fire Officer II.
  • Incident Command (Essential).
  • First Aid/Basic Life Support Certification (Essential).
  • Certified ‘Medically Fit’ for the role.
  • Valid heavy vehicle operator license in country of origin and ability to obtain equivalent in the United Arab Emirates.
  • 5-10 years of experience in fire & rescue services including 5 years in a supervisory position at an ICAO Category 6 airfield or above. At least 3 of the last 5 years must have been spent in an equivalent position.
  • Military firefighting experience.

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To apply for this job please visit careers.serco.com.


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