Al Futtaim Group
Al-Futtaim Group is currently seeking an experienced and skilled individual to take on the role of a Warranty Executive. The selected candidate will provide front line support staff with warranty support, verify & validate all warranty claims before submission to principal portal for reimbursement and ensure master data is up to date for GL account reconciliation.
Duties of A Warranty Executive
- Assist all branches service staff by answering their queries and resolving their warranty related issues.
- Review of processes with an intention to make business easier and faster (Operations and Systems).
- Liaise with other counterparts of the company from Aftersales, Finance & EIT to reconcile warranty GL accounts.
- Timely submission of warranty claims in Principal portals.
- Liaise with Principals on pre-approval requisitions created by Aftersales business locations.
- Ensure Aftersales business locations adherence to warranty guidelines & policies.
- Conduct internal warranty audits periodically & implement action plans to enhance process & policies.
- Submission of warranty invoices to manufacturer for settlement.
Requirements for Role of Warranty Executive
The eligibility requirements for role of Warranty Executive are as under:
- Graduate or Diploma Holder.
- Minimum 3 years’ experience in a relevant position.
- Automotive aftersales and Warranty experience.
Skills Desired
- Automotive aftersales and Warranty experience.
- Strong working knowledge in SAP.
- Proficient in Data management, Data Quality check, critical skills on problem solving.
- Good PC skills including proficiency in MS Office, MS Excel & MS Power Point.
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