Warehouse & Distribution Manager Retail Sharaf DG LLC Dubai
Full time @Sharaf DG posted 1 month ago in Retail Shortlist Email JobJob Detail
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Job ID 22554
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Career Level Senior
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Experience 10-14 Years
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Gender Male Female
Job Description
Warehouse & Distribution Manager in Retail at Sharaf DG LLC will lead all aspects of warehouse operations and distribution logistics, focusing on inventory accuracy, order fulfillment, and last-mile delivery to ensure seamless service for retail and e-commerce customers. This role requires a strategic thinker with operational expertise to optimize workflows, manage delivery performance, and enhance customer satisfaction. The ideal candidate has a strong background in retail or e-commerce supply chain management, proven experience in last-mile logistics, and the ability to leverage technology and process improvements. This is a Senior level full time job. And salary can range between 15000-35000 AED/month.
Responsibilities of Warehouse & Distribution Manager
- Warehouse Operations Management:
- Oversee all warehouse activities, including receiving, storage, picking, packing, and dispatching to ensure efficient operations and timely order processing.
- Maintain a clean, organized, and safe warehouse environment, enforcing compliance with safety protocols and industry regulations.
- Implement quality control measures to ensure accuracy and integrity of outgoing orders, reducing errors and damages.
- Inventory and Stock Control:
- Monitor inventory levels and manage stock replenishment to optimize availability, reduce stockouts, and avoid overstocking.
- Perform regular cycle counts and stock audits to maintain high inventory accuracy, using WMS and other inventory management systems.
- Develop and enforce inventory control procedures to reduce shrinkage, improve data accuracy, and ensure stock availability aligns with demand.
- Order Fulfillment & Customer Experience:
- Ensure efficient and accurate order fulfillment processes, focusing on speed, accuracy, and on-time dispatch for both retail and e-commerce channels.
- Implement best practices to reduce order processing times, minimize errors, and increase customer satisfaction through timely, reliable service.
- Collaborate with the customer service team to resolve order-related issues promptly, addressing customer inquiries and complaints effectively.
- Distribution and Last-Mile Delivery Management:
- Coordinate and manage last-mile delivery operations to guarantee timely delivery to customers, optimizing routes and logistics costs with third-party partners.
- Negotiate and manage contracts with delivery vendors, ensuring SLAs are met and delivery standards align with company expectations.
- Track delivery performance metrics, address any logistical bottlenecks, and implement continuous improvements to enhance delivery efficiency and reduce lead times.
Process Optimization and Technology Utilization:
- Identify and implement process improvements across warehouse and distribution operations to boost efficiency and reduce costs.
- Leverage technology, such as WMS, RFID, and barcode systems, to enhance data accuracy, streamline operations, and improve visibility.
- Regularly analyze KPIs such as order accuracy, picking/packing times, and delivery lead times, driving continuous improvement in line with company goals.
- Team Leadership and Development:
- Lead, mentor, and develop warehouse and distribution teams, fostering a high-performance culture focused on accountability, teamwork, and productivity.
- Establish performance goals, conduct evaluations, and provide coaching and training to support staff growth and maintain high operational standards.
- Ensure team compliance with safety standards, company policies, and industry regulations, prioritizing a safe and compliant work environment.
- Vendor and Supplier Relationship & Reverse Logistic Management:
- Build and sustain strong relationships with delivery and logistics providers, working to optimize service quality, reduce costs, and enhance delivery flexibility.
- Monitor and evaluate vendor performance, addressing any service issues and identifying opportunities to improve reliability and efficiency.
Requirements for Role of Warehouse & Distribution Manager
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
- 10+ years of experience in warehouse and distribution management, ideally in retail operation.
- Proven leadership experience, with the ability to manage and motivate teams in a high-volume environment.
Skills And Knowledge Desired
- Proficiency in inventory management systems, WMS, and ERP platforms.
- Solid understanding of warehouse operations, distribution logistics, and last-mile delivery processes.
- Strong organizational, analytical, and problem-solving skills.
- Knowledge of safety regulations and compliance standards in warehouse and logistics operations.
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Inventory Management and Accuracy.
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Last-Mile Logistics and Distribution.
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Customer-Focused Mindset.
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Process Optimization and Efficiency.
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Team Leadership and People Development.
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Data-Driven Decision-Making.
Senior Executive SAGE Accounting Specialist Sharaf DG LLC Dubai
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