Waiter/Waitress Sofitel Dubai The Palm Accor

Waiter/Waitress at Sofitel Dubai The Palm Accor is responsible to provide excellent service, ensuring guest satisfaction by taking orders, serving food and beverages, and attending to guests’ needs in a courteous and efficient manner.

Responsibilities of Waiter/Waitress

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise en place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed.
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.

Requirements of Waiter/Waitress

• High School diploma or certification in hospitality management.
• 2+ years of prior experience within a similar luxury hotel/established restaurant environment.

Skills and Knowledge Desired

• Be fun, energetic and have a passion for hospitality.
• Already be based in the United Arab Emirates.
• Fluent English speaker.

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