Waiter/Waitress Sofitel Dubai The Palm Accor

Waiter/Waitress at Sofitel Dubai The Palm Accor is responsible to provide exceptional dining experiences by delivering attentive service and maintaining a thorough understanding of menu offerings. This is full time role and it was announced by the hotel on 27 February 2024.

Responsibilities of Waiter/Waitress

• Read daily events, to acknowledge any VIP’s arrivals.
• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolve.
• Follow cash and credit card procedures according to the guidelines of the accounting department.
• Ensure that work station is stock with appropriate condiments at all times.
• Report any guest comments regarding food and beverage to manager
• Learn and adhere to safety, sanitation and hygiene policies.
• Maintain complete knowledge of all F&B services, outlets and hotel services/features.
• Ensure that all service and storage areas are kept safe and clean.

Requirements of Waiter/Waitress

• High school diploma or certification in hospitality management.
• Minimum 1 year food and beverage serving experience.

Skills and Knowledge Desired

• Good communication and customer contact skills, good problem resolution skills.
• Basic F&B product knowledge.
• Team player with strong interpersonal skills and attention to detail.

Waiter/Waitress Manava Sofitel Dubai The Palm Accor UAE

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Cluster Director of Food & Beverage Accor Hotel Dubai

Tagged as: waiter/waitress