Waiter / Waitress Fujairah Rotana Resort & Spa Al Aqah Beach

Rotana Hotel & Resorts

Fujairah Rotana Resort & Spa Al Aqah Beach is currently looking for  dynamic, and self motivated Waiter / Waitress who want to move their careers forward. As a role holder you are responsible to provide professional service to guests, ensuring their restaurant visit will become a memorable dining experience.

Responsibilities of Waiter / Waitress

  • Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
  • Greet and seat customers and serve them in a professional, discreet and personalized way.
  • Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
  • Consistently monitor quality of food & beverage being served.
  • Practice good customer relations and attend to customer complaints / queries satisfactorily.
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
  • Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene).
  • Ensure minimum wastage, breakage and spoilage.
  • Actively use up selling techniques to exceed guest expectations and increase revenue.

Requirements of Waiter / Waitress

  • You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage.
  • 2 years previous experiences as a Waiter / Waitress in a high volume restaurant.

Skills and Knowledge Desired

  • A good command of English and additional skills, like guest service and interpersonal are essentials.
  • The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude.
  • You will thrive working in a busy environment and stay calm under pressure.

Key Competencies

  • Adaptability.
  • Customer focus.
  • Recognizing differences.
  • Taking responsibility.
  • Teamwork.
  • Understanding the job.

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To apply for this job please visit www.rotanacareers.com.

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