Hilton
As a Waiter/Waitress (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waitress will also be required to have extensive knowledge of menu offerings.
Responsibilities of Waiter/Waitress
- Manage guest queries in a friendly, timely, and efficient manner,
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents,
- Ensure knowledge of menu and all products,
- Ensure mis-en-place is well stocked at all floor stations.
- Follow correct reporting procedures if faced with issues.
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor.
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of Waiter/Waitress
- Secondary education.
- 2 years experience in Food and Beverage department and/or industry.
- Previous experience of cash handling is a plus.
Skills and Knowledge Desired
- Positive attitude.
- Good communication skills.
- Committed to delivering high levels of customer service.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in teams.
- Knowledge of Food Hygiene Regulations.
Waiter/ess Conrad Hilton Dubai