Full time Offered Salary : د.إ30,006,000.0 - د.إ30,006,000.0 / Monthly

Waiter/Waitress Accor Hotels UAE

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Job Description

Fairmont hotel and resort is presently accepting applications from suitable candidate for the job role of Waiter/Waitress. This vacancy was announced by the hotel on December 26, 2023. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Waiter/Waitress

  • To ensure efficient set-up and planning according to the Banquet Events Order.
  • To comply with all policies and procedures including FOCUS
  • To assign responsibilities to subordinates and to check their performance periodically.
  • To liaise with the Kitchen and Beverage department enquiries on food, beverage and service.
  • To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
  • To issue repair and maintenance work orders to ensure the proper maintenance of the Banquets.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • Communicate to the guest and provide assistance with their queries.
  • Work as a team to get all the job tasks completed in any given time.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to the guest with any additional request.
  • Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
  • Maintaining proper dining experience, delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  • Understands and can communicate products and services available at the resort.
  • Must have some familiarity with basic cooking knowledge.
  • Other tasks that are assigned

Requirements of Waiter/Waitress

The requirements of Waiter/Waitress are as under:

  • High School diploma or equivalent.
  • 1-2 years banquet and event management experience.
  • Guest experience centric.

Skills and Knowledge desired

  • Strong beverage/wine knowledge
  • Excellent communication skills in English, both written and verbal
  • Trustworthy with attention to detail and high levels of accuracy in their work
  • Pro active and energetic with a positive ‘can do’ attitude
  • Ability to multi task with prioritization skills
  • Knowledge of the products/items selling in the outlet
  • Proficient in the use of Micros.

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