Galadari Brothers Group is presently hiring an eligible candidate for job role of a Waiter. This selected candidate will maintain brand standards, serve & host customers, handle orders transactions, promote sales and handle customers complains whenever appropriate. Ensure maximum guest satisfaction thus ensuring customers return at all times. 

Duties of A Waiter

Financial

• Achieving revenue targets as assigned.

Internal process

• Deliver highest level of customer service, greets customer pleasantly and politely while taking orders.
• Meet specification of food handling procedures.
• Fully aware of all menu items and current prices.
• Prepare daily stocks for his working area.
• Help other team members and offers suggestions to improve restaurant performance
• Handle cash properly register (securing, counting & handover) as per cash handling policy.
• Handle customer’s transaction as per cash handling policy.
• Participate in promoting sales through effective suggestive selling & upselling.
• Keeps work area, equipment’s, and utensils clean and sanitary.
• Monitors product quality.
• Performs general cleaning task.
• Waiter or Waitress could work as assigned by duty manage.

People

• Courteous communication to all team members.
• Support in the training process of new employees if needed and as per the standard.

Customer

• Ensure maximum guest satisfaction.
• Handle guest complaints and notify managers accordingly.

Elgibility Requirements

The eligibility requirements for role of a Waiter are as under:

• High School diploma or equivalent or certification/diploma in hospitality.
• Minimum of 1-2 years experience in similar role.

Skills & Knowledge Desired

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

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