
Waiter/ess Tean Jumeirah at Saadiyat Island Abu Dhabi
Full time @Four Seasons posted 11 months ago Shortlist Email JobJob Detail
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Job ID 11205
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
An opportunity has arisen for a Waiter/ess to join Food & Beverage Department in TeanĀ Jumeirah at Saadiyat Island Resort . This is an entry level full time job. This vacancy was announced by the hotel on 13 March 2024.
Responsibilities of Waiter/ess
- To follow proper payroll and uniform procedures.
- To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
- To anticipate and service of guests’ requirements before requests is necessary.
- To serve and clear food and beverage items in an unobtrusive and professional manner.
- To be familiar with the beverage service including stemware used and appropriates garnishes.
- To utilize a “Captain’s Pad” correctly and for the sake of communication.
- To complete opening and closing side work as assigned and has all tables set according to standard.
- To present menus and explanations for all menu items as well as specials of the day.
- To present children’s menus, when appropriate, and describe specials.
- To utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing closing readings.
- To carry trays, bus and reset tables with linen, china, glass and silver.
- To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
- To ascertain a guest’s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
- To service all needs for private dining room or private function.
- To report any accident or guest complaint immediately, no matter how minor, to a manager.
Additional Responsibilities
- To recognize and address potential disruptive or undesirable guests.
- To respond properly in any hotel emergency or safety situation.
- To move tables and chairs
- To breakdown any buffets, displays or side stations when needed
- To clean service area when needed.
- To perform other tasks or projects as assigned by hotel management.
- To retrieve and stock all linen, china, silver, glassware and food and beverage items.
- To provide unobtrusive and professional service.
- To serve a dish to guests while explaining the contents and preparation.
- To provide water, bread and butter service throughout the meal to guests.
- To offer coffee or tea and serve any requested according to Jumeirah at Saadiyat Island standards.
- To report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
- To carry and break down trays properly and safely.
- To clear tables and reset them for specific number of persons.
- To provide quick and attentive assistance to any mishap in the restaurant.
- To sweep/vacuum the floor before a shift if needed.
- To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel
- To handle cash and credit card procedures according to the guidelines of the accounting department
- To identify potential problems and ask for assistance before breakdown occurs
- To provide lateral service within the hotel whenever needed
- Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
Requirements of Waiter/ess
- High school diploma or certification in hospitality management.
- 2 year minimum experience working in a multi cultural / 5 star hotel environment.
Skills and Knowledge Desired
- Ability to handle large restaurants and guest volumes on a daily basis.
- Should be able to work under pressure in a customer service environment
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