Job Description
Waiter at Accor Hotels UAE is responsible to provide prompt and courteous F&B service to the Hotel’s guests. This vacancy was announced by the hotel on 14 February 2024. Interested candidates should submit their applications now.
Responsibilities of Waiter
- Read daily events, to acknowledge any VIP’s arrivals.
- Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
- Present children’s menus when appropriate, and describe specials and alternative cuisine.
- Serve and clear food and beverage items in an unobtrusive and professional manner.
- Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures.
- Carry trays, bus and reset tables with linen, china, glass and silver.
- Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
- Follow cash and credit card procedures according to the guidelines of the accounting department.
- Maintain a clean, neat and orderly restaurant throughout service.
- Polish silver, refill salt, pepper and sugar, creamers, etc.
- Ensure that work station is stocked with appropriate condiments at all times.
- Report any guest comments regarding food and beverage to manager.
- Conscientious handling and maintenance of operating equipment.
- Learn and adhere to safety, sanitation and hygiene policies.
- Maintain good working relationships with colleagues, and all other departments.
- Maintain complete knowledge of all F&B services, outlets and hotel services/features.
- Perform opening/closing side duties as assigned and set all tables according to standards.
- Report to manager any kinds of deviation from set standard and procedures.
- Keep all service and storage areas safe and clean.
- Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
- Carry out light cleaning and maintenance of the outlet.
- Assist other Food & Beverage Outlets in their operations during peak hours if needed.
Role Requirements
The requirements for the job role of Waiter are as under:
- Certification / diploma in hospitality management.
- Minimum 2 years of experience in similar role.
Health Club Supervisor Sofitel Al Hamra Beach Resort Accor
Cluster Senior Sales Manager Government & GCC Accor Hotel UAE
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