Vice President Audit & Quality Control Emirates Airlines Dubai

Emirates Airlines currently have an exciting opportunity for a dynamic individual to join catering team as the Vice President of Audit and Quality Control. In this role, candidate will play a crucial part in ensuring global food safety excellence and upholding adherence to legal regulatory standards, as well as operational performance standards. Candidate will be responsibilities will include developing and monitoring performance standards, managing corrective action plans, overseeing the development of operational contingency plans, and collaborating with Emirates Flight Catering (EKFC) and Network wide catering partners to ensure compliance with food safety, Halal and HACCP standards. This is a pivotal position that requires strong leadership skills and a dedication to maintaining the highest standards of quality and safety across operations.

Responsibilities of Vice President

• Lead a comprehensive strategy aimed at achieving optimal onboard quality and supplier performance across various metrics for food safety, halal and quality compliance, best practices standards as well as onboard and supplier audit programs.
• Lead & develop quality standards including but not limited to audit procedures, food safety, halal compliance, training, trials, compliance & monitoring.
• Responsible for all ongoing onboard food safety, halal compliance programs as well as supplier audits and benchmarking to ensure the quality of products.
• Ensuring quality assurance of all training content, driving consistency in training delivery, managing compliance registry and monitoring the Halal certification register for third-party service providers.
• This includes ensuring key stakeholders receive relevant and up-to-date training.
• Lead the food safety and Halal compliance assurance programs to ensure ongoing verification of good manufacturing and operational practice.
• Ensure adequate microbiological sampling program is designed and maintained with timely feedback and corrective actions implemented.
• Oversee the relevant software system and other relevant tools and systems including catering schedule, crew complaints, menu planning, galley load planning, quality assurance (compliance & audit) invoicing and inventory management.
• With the objective is to ensure food safety.
• Acting on complaints regarding food safety and supporting the investigation process.

Requirements for Role of Vice President

• Degree or Honors (12+3 or equivalent).
• 12+ Years experience in In-Flight Service. In-flight Catering.
• Relevant experience in the areas of Airline Guest Experience, in-flight catering, and product design.
• Experience in managing 3rd party supplier contracts and service-level agreements.
• Delivery of large cross-functional projects across several stakeholders and departments with a key focus on customer experience.
• Knowledge and experience in understanding of integrated supply chain and logistic concepts.

Skills And Knowledge Desired

• Understanding of the regulatory environment and restrictions governing the airline industry.
• Broad understanding of airline operations and planning.
• Large-scale international logistic and supply chain management expertise.
• Profound knowledge of inventory control, distribution, and transportation management in the aviation industry .
• Strong entrepreneurial and strategic thinking, as well as analytical skills.
• Solid organizational skills, including attention to detail and multi-tasking abilities.
• Excellent communication skills.

Vice President Cabin Service Operations Emirates Airlines Dubai

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