UX Research, Associate Director Careem Dubai UAE

Careem UAE is presently hiring for the job post of Associate Director, UX Research (Researcher) in Dubai. Careem is a leading Multi-service app, with Operations in over 100 cities, covering 20 Countries, across the Middle East, South Asia and Africa. Established in July 2012, it is now Wholly-owned Subsidiary of Uber Technologies since January 2020. The Application provides multiple services of riding, order food and grocery, Delivering Couriers, make mobile payments and more. Careem is pioneering the Development of Innovative services to help the mobility of people, the mobility of things and the mobility of money.

Role of UX Research Associate Director

At Careem UAE (Dubai), the job role of an Associate Director UX Research (Researcher) is to conduct End-to-end user research in all aspects of Careem’s customer experience and work closely with strategic partners in technology and product teams independently.

Responsibilities of UX Research Associate

• Automation of recurring data generation and UXR Templates.
• Setting up synergies between cross functional teams leveraging cross vertical insights.
• Ensuring visibility of research studies among relevant Stakeholders.
• Defining problems using data, Creating proposals (objective, TG, key questions, methodology, timelines, deliverables), Recruitment Questionnaire (RQ), Writing discussion guides (DG), Building visual reports (slides, figma).
• Workshop planning, Brainstorming, Whiteboarding.
• Generating segments (personas), journey maps and Blueprints.
• Defining Information Architecture, design & copy Guidelines.
• Quantitative validation of insights (max diff, basic surveys, SUS, ease of use).
• Influencing Strategic Decision making.

UX Researcher (Senior) Talabat Dubai, UAE

Education & Experience

• MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics.
• Relevant Experience as UX Researcher.

Skills

• Strong Portfolio that illustrates designing Research projects.
• A Thorough Understanding of the entire range of Research processes and methods: Qualitative and Quantitative, Attitudinal and Behavioral, with deep interest and knowledge in one or more areas.
• Solid Understanding of the Product Development lifecycle and how research can help at each stage.
• Fluent in Arabic/English and/or Hindi/Urdu.
• Exceptional written, verbal, and visual Communication and Storytelling skills.
• Ability to distill complex ideas into concise and accurate narratives that enlighten and inspire.
• Passion for Understanding the latest learnings and innovations in Behavioral science, Research methods, and UX design.

UX Design Specialist Emirates Airline Dubai UAE

Tagged as: Associate Director