Unit Coordinator Abu Dhabi Islamic Bank

Unit Coordinator Branches (Outsource) at Abu Dhabi Islamic Bank is responsible to enhance support function to frontline Staffs by timely & error free processing of Branches Asset finance by abiding ADIB Policies & Procedures.

Responsibilities of Unit Coordinator

• To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements.
• To ensure all the applications are enter into the system are error free and as per policy.
• To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don’ts polices.
• To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
• To re submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
• Maintain defined MIS as per business requirements.
• Adhoc requests as per business requirement.
• Identify and close process gaps to improve efficiency to ensure seamless customer experience.
• Adhere to ADIB policy/procedure.
• To attend assigned training for self development.

Requirements of Unit Coordinator

• Certification in banking, financial services, Financial Planner (CFP) or Certified Trust and Financial Advisor (CTFA).
• 2-3 years of experience in similar role.

Skills and Knowledge Desired

• Broad knowledge of Retail Banking products & services.
• Business Communication Skills.
• MS Office.
• Good Knowledge of UAE banking practices, regulations & risks.
• Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.

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