Transguard Living Manager Transguard Group UAE

Full time @Jumeirah Group posted 11 months ago
  • Dubai, UAE View on Map
  • Post Date : January 22, 2024
  • Apply Before : January 13, 2025
  • Salary: د.إ1,200,025,000.0 - د.إ1,200,025,000.0 / Monthly
  • 0 Application(s)
  • View(s) 46
Email Job

Job Detail

  • Job ID 4660
  • Career Level  Intermediate
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Transguard Group presently has a job opening for qualified and experienced candidate for the position of a Transguard Living Manager in Dubai. The selected candidate will manage a team responsible for revenue delivery and operational excellence across the assigned customer account portfolio. They will assist in delivering the targeted revenue and gross contribution, project managing clients, day-to-day delivery of operations, and will contribute to the measurement of efficiencies across the account portfolio.

Duties of Transguard Living Manager

  • Able to measure and rectify key data points across a complex business model.
  • Able to differentiate between revenue and profit targets, and manage cost base.
  • Manage commercial contracts with existing clients, monitor Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs).
  • Establish and monitor Key Performance Indicators (KPIs) for the portfolio of contracts.
  • Measure & rectify the financial performance of the account portfolio, contract profitability and control on spend, resource allocation and budget management.
  • Assist with working at risk rectification and action plans pro-actively solving client contract issues and any debtors.

Operational Delivery

  • Responsible for the delivery of office-based operations and helpdesk scheduling. 
  • Identifying gaps and solving issues using a methodical approach.
  • Monitor daily operations to ensure all inefficiencies are identified and stopped immediately.
  • Support measuring all time and attendance, ensuring it is managed as a priority and ensure zero-error in processing.

Customer Management

  • Assist in managing key contacts and relationships within the account portfolio, ensure the account is fully managed and relationships are maintained.
  • Provide ideas on growth initiatives to maximize the potential opportunities with new clients and contacts.
  • Ensure all contractual obligations are being followed by the relevant stakeholders.

What You’ll Do More?

Continuous Improvement   

  • Continuous improvement of internal processes and provide efficient solutions.
  • Inspire and work with the team and others to create a successful Business Support Function.
  • Review and evaluate processes within the department and identify opportunities to improve.

Leadership

  • Support all management team activities in line with Transguard’s Vision and Values, delivering specific and measurable aims, goals, and targets for all team colleagues.
  • Monitor and review teams’ performance, using the performance models available from the HR Team, come up with ideas for improving performance.
  • Oversee the day-to-day operations of all direct reports ensuring goals are communicated, understood & met.
  • Provide coaching and guidance to team members to ensure everyone understands their role and tasks, and can act on them efficiently.
  • Assist with identifying that the team has the skills, capabilities, and support to do their roles effectively.
  • Ensure a smooth operational service is always provided to the business, taking into consideration annual leave and absence.
  • Deal with all escalated issues in conjunction with direct reports to coach and enhance their capabilities.
  • Conduct one-on-one meetings with direct reports.

Eligibility Requirements

The eligibility requirements for role of a Transguard Living Manager are as under:

  • Bachelor’s degree in communications, public relations, or a related field.
  • 3-5 years of experience in working with travel retail businesses and hospitality.
  • Experience managing a PR agency.

Skills & Knowledge Desired

Technical Skills

  • MS Office Suite.
  • An expert in data analytics with a strong commercial acumen.

Hard Skills

  • Reporting skills.
  • Performance Management.
  • Strategic Planning.

Soft Skills

  • Conflict Resolution.
  • Critical Thinking.
  • Customer Service Orientation.
  • Effective Communication.
  • Effective Listening.
  • Time Management.

Communication Manager Transguard Group UAE

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.