Job Detail
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Job ID 27161
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Career Level Intermediate
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Experience 2 Years
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Gender Male Female
Job Description
NAFFCO is currently looking to hire a candidate for the job role of a Tele Collector at Jebel Ali Free zone، South Area، Jebel Ali Free Zone Street, Dubai, UAE. This is an Intermediate level full time role. For this position salary ranges from 3000-3500 AED, which may be slightly negotiable during the interview process.
Responsibilities of Tele Collector
- Contacting delinquent customers to collect outstanding payments.
- Negotiate payment arrangements with delinquent customers to collect outstanding debts.
- Conduct thorough research and analysis to locate and contact customers with overdue accounts.
- Maintain accurate and up-to-date records of all interactions with customers.
- Adhere to all legal and ethical guidelines related to debt collection practices.
- Develop strategies to minimize delinquency rates and maximize collections.
- Collaborate with internal teams to resolve customer disputes and issues.
- Prepare and present reports on collection activities and performance.
- Stay updated on industry trends and best practices in debt collection.
- Negotiating payment plans and settlements to resolve outstanding debts.
- Documenting all communication and maintaining accurate records of payment collections.
- Updating customer account information and ensuring data accuracy.
- Analyzing credit reports and financial statements to assess customer creditworthiness.
Requirements for Role of Tele Collector
- Bachelor’s degree in finance, business administration, or a related field.
- Previous experience in debt collection or a related field is preferred.
- Minimum of 2 years of experience in collections or a similar role.
Skills And Knowledge Desired
- Strong negotiation and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in record-keeping.
- Proficiency in using collection software and Microsoft Office Suite.
- Good knowledge of debt collection laws and regulations.
- Ability to handle difficult and sensitive customer interactions.
- Familiarity with debt collection laws and regulations.
- Strong negotiation and communication skills.
- Ability to work independently and meet collection targets.
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