Technical Writer and User Manual Specialist IFZA Dubai

Responsibilities of Technical Writer and User Manual Specialist

• Develop and maintain user manuals, technical documentation, API documentation, FAQs, how-to guides, and other product-related documents.
• Ensure the accuracy, clarity, and quality of the documentation to meet the standards and guidelines of the organization.
• Collaborate with subject matter experts (SMEs) to gather information, understand technical specifications, and translate complex information into clear, concise, and user-friendly documentation.
• Create diagrams, charts, and other visual aids to enhance the comprehension of the content.
• Proofread and edit documentation for grammatical accuracy, style consistency, and technical accuracy.
• Review and update existing documentation to reflect new product releases, updates, and enhancements.
• Conduct usability tests and user feedback sessions to improve the effectiveness and usability of documentation.
• Ensure that documentation is accessible and user-friendly for both technical and non-technical users.
• Organize and manage documentation repositories to ensure easy access and retrieval of documents.
• Maintain version control of documentation and ensure timely updates.
• Work closely with cross-functional teams including engineering, product management, marketing, and customer support to ensure comprehensive and accurate documentation.
• Participate in project meetings to provide input on documentation requirements and timelines.

Requirements of Technical Writer and User Manual Specialist

• Bachelor degree in relevant field.
• Proven 1-2 years of experience in relevant role.

Skills and Knowledge Desired

• Excellent written and verbal communication skills.
• Strong understanding of technical concepts and the ability to convey them in a clear and concise manner.
• Basic understanding of software development and programming languages is a plus.
• Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.

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Tagged as: Technical Consultant