Dautom
Dautom is actively seeking a seasoned Technical Project Manager/Business Analyst with expertise in the Cards domain (Debit, Credit, Prepaid) to spearhead digital transformation initiatives within a banking environment. This role demands a deep understanding of card-related processes, focusing on technical intricacies and optimization for digitalization, automation, and overall enhancement of operational efficiency and customer experience in card services.
Duties of A Technical Project Manager/Business Analyst
- Technical Project Management and Business Analysis: Lead complex projects in the Cards domain, overseeing the technical aspects of process design and reengineering for digital transformation, ensuring alignment with strategic goals.
- Enterprise Design Thinking: Apply enterprise design thinking methodologies to innovate and enhance technical processes specific to Cards.
- Agile Project Management: Collaborate in an Agile environment, employing Scrum methodology for streamlined technical project management and iterative development.
- Technical Process Analysis and Modeling: Conduct in-depth technical analysis of card-related processes and create detailed models representing current and future states from a technical standpoint.
- Technical Documentation and Risk Assessment: Meticulously document technical processes. Conduct risk assessments to identify potential challenges and ensure compliance with technical standards.
- Technical Process KPI Design: Establish Key Performance Indicators (KPIs) for card-related processes, emphasizing technical metrics to measure effectiveness and drive continuous improvement.
- Stakeholder Management: Engage with various stakeholders, including technical teams, system architects, business units, and management, ensuring alignment and support for technical initiatives.
- Technical Regulatory Compliance: Ensure all technical processes within the Cards domain comply with regulatory standards and technical requirements.
Requirements for Role of Technical Project Manager/Business Analyst
The eligibility requirements for role of a Technical Project Manager/Business Analyst are as under:
- Bachelors or masters degree in business administration, Finance, Information Technology, or a related field.
- Relevant certifications in technical process management, Scrum, or related technical areas are advantageous.
- 2-3 years of experience in technical business process design and digital transformation projects within the banking sector, specifically in Cards.
- Successful track record of technical project implementation in banks in UAE.
Knowledge & Skills Desired
- Profound technical knowledge in Business Process Reengineering within the Cards domain (Debit, Credit, Prepaid).
- Expertise in enterprise design thinking with a focus on technical aspects.
- Solid understanding of Scrum Methodology in a technical context.
- Strong technical skills in process analysis, modeling, and documentation within the Cards domain.
- Competence in technical process risk assessment and KPI design specific to card-related services.
- Effective technical stakeholder management abilities.
- Comprehensive understanding of current technical trends and regulations in the Cards domain.