An opportunity has arisen for Team Leader to join Pool Bar at Jumeirah Beach Hotel. The selected candidate will supervises staff, coordinates daily operations in their assigned department, and ensures high-quality guest service and satisfaction.
Responsibilities of Team Leader
- Managing the day-to-day activities of the team.
- Motivating and guiding the team to achieve organizational/departmental goals.
- Developing and implementing a timeline to achieve targets.
- Delegating tasks to team members.
- Lead the team by example by demonstrating compassion, honesty, and integrity.
- Ensure all personnel, clients and their guests are greeted and attended to in a professional, efficient, and discreet manner, where applicable.
- Deal with guests’ enquiries & complaints professionally, record any relevant details and notify the supervisor.
- Ensure familiarization and adherence to compliance with your respective domain policies, procedures, and guidelines.
Requirements of Team Leader
- Diploma in Hotel Management.
- Minimum of 2 years’ experience in other 5-start properties.
Skills and Knowledge Desired
- Proficient in spoken and written business English.
- Effective communication skills with all levels of colleagues and management at all levels.
- Great communication and interpersonal skills.
- Excellent Problem solving skills.
- Good time management skills.
- Adaptability skills.
- Ability to work under pressure.
- Positive attitude.
Team Leader Front Office Zabeel House The Greens Jumeriah