Team Leader Food & Beverage Jumeirah Beach Hotel

An opportunity has arisen for Team Leader to join Food & Beverage team in Jumeirah Beach Hotel. Team Leader will oversee Team (group of Colleagues) and mentor, coach, guide and motivate them to perform their Job effectively. The objective is to achieve goals that contribute to the growth of Organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

Responsibilities of Team Leader

• Managing the day-to-day activities of the team.
• Motivating and guiding the team to achieve organizational/departmental goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Lead the team by example by demonstrating compassion, honesty, and integrity.
• Brief staff regarding duties before shift starts in their respective domain (Front Office, Housekeeping and Laundry, Reservations and Telecommunication, Transport, Experience Team, Conference and Events, F&B Culinary and Service, Security, Human Capital, Engineering, Spa, Kids Club, Health Club and Retail) as applicable to your role and as per your department and function to ensure team remains up to date on all directives received from middle or higher management.
• Responsible for preparing reports and maintaining appropriate filling systems.
• Responsible for managing stock and inventories, vendors directory, contract agreement where applicable.
• Accountable for all the processes related with Supply chain: vendors registration, creation of codes, price update, etc.
• Responsible for submitting purchase orders. Verifying that the receiving process is managed accordingly to ensure that all expenses fall in their respective expense line, within the right month as per budget.
• Report any operational problems, conflicts, incidents, or any irregularities to the Supervisor. Highlight any technical glitches promptly.
• Deal with guests’ enquiries & complaints professionally, record any relevant details and notify the supervisor.
• Ensure familiarization and adherence to compliance with your respective domain policies, procedures, and guidelines.
• Carry out any reasonable job request made by the management, outside normal duties, however within the scope of the job.
• Where applicable, undertake regular checks and conduct audits to ensure hospitality services are presented as per Jumeirah highest standards and to client’s satisfaction

Requirements of Team Leader

• Post School Qualification or High School Diploma.
• Up to 2 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity.

Skills and Knowledge Desired

• Proficient in English (Read/Write/Speak)
• Clear understanding of cultural differences showcasing trust and respect for everyone.
• Knowledge of additional language.
• Basic Computer Knowledge.
• Exposure of handling telephone enquiries.
• Exposure of handling Micros Cashiering system.

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Tagged as: Team Leader