Job Detail
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Job ID 33782
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Career Level Intermediate
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Experience 2 Years
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Gender Male Female
Job Description
Talabat presently has a job opening for suitably qualified and experienced candidate for position of a Team Lead Rider Engagement in Sharjah. This is an Intermediate level full time role. For this position salary ranges from 6000-12000 AED, which may be slightly negotiable during the interview process.
Responsibilities of Team Lead Rider Engagement
- Lead and manage operations within the assigned city.
- Oversee and direct the Rider Coordinator (RC) team, ensuring effective management and support.
- Monitor and optimize staffing levels across the city to meet operational needs.
- Track order trends and recommend adjustments to forecasts for special events to ensure accuracy.
- Optimize live operations to minimize order losses and improve efficiency.
- Implement data-driven strategies to enhance rider performance.
- Ensure the city meets and maintains key performance indicators (KPIs).
- Facilitate effective communication and coordination between the RC team and riders.
- Conduct rider training sessions to enhance skills and performance.
- Ensure compliance with company policies and regulations.
- Keep the RC team motivated and aligned with business objectives.
- Perform ad hoc tasks as requested by the line manager.
Requirements for Role of Team Lead Rider Engagement
- Bachelor’s Degree
- 2-3 years of experience in the food/grocery tech industry is a plus.
- Stakeholder management: Experience of managing multiple stakeholders.
- People management skills: Experience of managing a bigger group of people.
- UAE Driving License is a must.
Skills And Knowledge Desired
- Proficiency in data input, retrieval, and analysis.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in Google Suite.
- Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
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