Systems Engineer, Sheikh Shakhbout Medical City Abu Dhabi

Sheikh Shakhbout Medical City

Sheikh Shakhbout Medical City (SSMC) presently has a job opening for devoted candidate for position of a Systems Engineer in Abu Dhabi, UAE. SSMC one of the UAE’s largest hospitals, was founded as part of the Abu Dhabi Economic Vision 2030 to elevate health care services in the Emirate. SSMC works on mission to “Deliver holistic, transformational healthcare solutions that exceed expectations and generate loyalty in the Emirates & beyond”. It delivers world class health services to patients, supported by the latest medical equipment & internationally trained care givers. Conclusively, SSMC is a corner stone of Abu Dhabi’s health care services which are aligned with global quality and safety standards.

Job Purpose of A Systems Engineer

Responsible for the installation, configuration, documentation, upgradation, administration, maintenance, troubleshooting, enhancement, studying and designing of systems infrastructure (equipment, management tools and security controls)

Job Duties of A Systems Engineer At SSMC Abu Dhabi, UAE

  • Carry out cross functional activities and supports all Microsoft and VMWare including VCF, VSAN, HCX, VRA, VRO, NSX, Azure, office 365, servers and systems components that drive the business needs.
  • Maintains IT operations, server operating systems, AD, exchange, SCCM, software patching (clients and servers), end point protection, reporting etc.
  • Performs server administration tasks, including user / group administration, security permissions & group policy.
  • Carry out file and print services, research event log warnings and errors and resource monitoring, ensuring system architecture components work properly.
  • Provides day to day operational support including responding to incidents, service requests and tasks by following the best practices of Information Technology Infrastructure Library (ITIL) protocols.
  • Implement maintenance programs, performance analysis, change management, capacity planning, redundancy, backup and disaster recovery procedures for servers and infrastructure applications.
  • Collaborates with managers, IT team members, internal personnel and vendors to execute all technical projects.
  • Determines systems performance by monitoring the infrastructure, identify and solving bottle necks & troubleshooting problems.
  • Monitors Data centre health using pre existing management tools and responds to hardware issues as they arise.
  • Collaborates with other teams to assist in troubleshooting, identify root causes and provide technical support when needed.
  • Manages multiple assigned tasks to meet dead lines.
  • Cloud Configuration change, create blue prints and manage service catalogue.
  • Manage and support various operating systems, maintain and build scripts to manage the cloud infrastructure and server instances.
  • Provides support to other teams for performance.
  • Manages and monitors all installed systems and infrastructure.
  • Assists and is responsible to install, test and maintain operating systems, application software and system management tools.
  • Ensures highest levels of systems and infrastructure availability.

Who Can Apply?


  • Required: Bachelor’s degree in Computer Science / IT / Diploma in similar field.
  • Desired. Master’s degree in IT or Computer Science.


  • 2-4 years of experience in a similar role.


  • Required: TOGAF Certification.
  • Desired: Recognized certifications such as Project Management Program certification, Microsoft Certified Systems Engineer (MCSE), Cisco, etc.

Skills Desired

  • Proficiency in English language.
  • MS Office and computer know how.
  • Proficiency in the Arabic Language.

Billing & Recovery Manager, Sheikh Shakhbout Medical City

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