Adecco
Adecco is presently hiring for System Operation Specialist Information System in Dubai. The job offers 12 months extended contract. The salary ranges from 10000 AED to 20000 AED that is slightly negotiatable during the interview.
Responsibilities
On Call Customer Consultation As System Operation Specialist
- Provide assistance to customers regarding the ERP system, including finance, procurement, legal, etc. Tasks include offering guidelines, addressing system issues, and tracking optimization requirements.
- Assist in delivering training sessions for essential and end-users located outside of China. Gather user experience feedback during training sessions.
System Error Management:
- Aid in managing system errors, providing customer support, and collaborating with engineering teams to resolve issues effectively.
Knowledge Base Management
- Gather and organize relevant system knowledge into an internal database.
- Offer suggestions for enhancing system efficiency based on gathered knowledge.
Requirements of System Operation Specialist Information System
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- Junior college degree or higher.
- 2+ years of experience in similar role.
Skills and Abilities Desired
- Communication Skills: Excellent communication and expression skills are essential.
- Being highly service-oriented and possessing exceptional emotional management abilities are crucial.
- Resilience: Demonstrated ability to provide reasonable responses and solutions to problems promptly.
- Quick Learner: Ability to grasp new concepts swiftly. Possess a collaborative mindset and work effectively in high-pressure situations.
- Proficiency: Proficient in commonly used office software.