Emirates National Oil Company (ENOC) presently has a job opening for eligible candidate for the position of a Senior Support Specialist (CNTG) in Dubai, UAE. Founded in 1993, ENOC is a Dubai based state owned oil and gas company. ENOC operates in various segments of the energy sector, including exploration, production, refining and marketing of petroleum products. ENOC has a significant presence in Dubai & is responsible for managing the supply and distribution of petroleum products in the emirate. It also operates a network of service stations across Dubai and provides a wide range of fuel products, including gasoline, diesel and aviation fuel. In addition to its core business of oil and gas, ENOC has diversified into other areas such as aviation, lubricants and convenience stores.
Purpose of A Senior Support Specialist
- Delivers second line support to end users in the organization.
- Responsible for solutions maintenance, modifications, performance, capacity, upgrades and administering applications and solutions.
- Responsible for assisting in the design, delivery and improvement of applications and systems.
Your Job Duties As a Senior Support Specialist CNTG At ENOC Dubai (UAE)
- Ability to explain technical matters in non technical terms to customers.
- Effectively communicate (verbal or in written) with customers, team members and product vendors on the matters related to all functional or technical areas.
- Documents and maintain knowledge database to share experience and knowledge with team members in order to enhance efficiency and reduce single person dependence.
- Coordinate work tasks with customers, team members and product vendors to perform the tasks assigned in a timely manner.
Who Can Apply?
- Bachelor’s degree in Computer Science, Engineering or equivalent.
- 5 plus years of Information Technology experience.
- 2 plus years of relevant working experience.
- Technical certifications such as certification in products like MCSD etc.
- Should be able to work independently as well as in team.
- Must possess good technical know how and good problem solving skills.